Shipping policy
Order Processing
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Orders are processed within 1–2 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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You will receive a confirmation email with tracking information once your order has shipped.
Shipping Methods & Delivery Times
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Standard Shipping: 5–10 business days
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Expedited Shipping: 2–5 business days
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Overnight Shipping: 1 business day (select locations only)
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Delivery times are estimated and may vary due to carrier delays, customs, or other unforeseen events.
Shipping Costs
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Shipping fees are calculated at checkout based on package weight, destination, and selected shipping method.
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Free shipping promotions, if applicable, will be applied automatically at checkout.
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Shipping costs are not refundable unless the return results from a verified defect, shipping error, or warranty claim.
International Shipping
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Okika ships to select international destinations. Delivery times may vary depending on customs and local regulations.
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Import duties, taxes, and customs fees are the responsibility of the recipient.
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Certain electronics may be restricted from shipment to specific countries due to regulatory or safety requirements.
Packaging & Handling
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All Okika products are electronics and are packaged with protective materials (anti-static bags, bubble wrap, and sturdy boxes) to prevent physical or electrostatic damage during transit.
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Lithium-ion or battery-powered devices are shipped in compliance with carrier and regulatory safety requirements.
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Customers are responsible for inspecting packages upon delivery. Report any visible damage within 7 days of receipt to support@okikadevices.com.